Technical Support

Please fill out this form with a detailed description of your request. Response turn around time is typically within 4 hours during normal business hours.

  • All New Image customers receive free email support during normal business hours.
  • Subscription Suite and Server clients receive free Unlimited Live Help during normal business hours.
  • All subscription customers receive Free upgrades.

Support for non-subscription customers is billable at $150 per hour for any or all of the following: (minimum $150)

  • License transfers
  • Software Upgrades
  • Software fixes due to viruses on the customers computer
  • Any customer equipment failure
  • Hard drive failures
Technical Support Request
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Technical Support
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