TURN OFF AUTOMATIC UPDATES ON YOUR DEVICES IF YOU ARE NOT USING VERSION 19 OR GREATER as your data will not be accessible without an update!
For those buying a new Mac – Ventura, Sonoma and the M1, M2, and M3 chips are fully supported. Windows 11 is also fully supported.
32 bit systems are no longer supported and Chromebooks are not supported.
If using any version prior to 19 fill out a technical support request so a time can be scheduled to update your files.
Technical Support requests send an email of the information that has been received, if you do not receive a verification email concerning your support request, then please call and leave a message on our voicemail to get service.
Contact is usually made within 4 hours during normal business hours.